IT Organization around a Set of modular Platforms

Governed by „Mission Control“ the platforms can be grouped into three broad areas. The platforms focus on business solutions to serve external and internal clients and supply other platforms.

Mission Control

The "Mission Control" capability leads and manages across the different platforms and their modules. It provides resources and governance for the entire platform environment. Stategic and allocation decisions are made as well as standard setting for speed and interoperability. Critical is the ability to manage and coordinate initatives that cut across platforms.

Customer Journey Platform

Journey as a service, e.g. searching, account setting, user profile

Business Capability Platform

Company as a service, e.g. order handling, product and customer analytics

Core Business IT Platform

IT for IT, e.g. cloud, data, automation, backup, IT connectivity